Privacy Policy

BeMyGirlfriend.app, operated by Amazia Technologies Pvt Ltd (OPC), is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, the General Data Protection Regulation (GDPR) for EU users, and other applicable data protection laws.

1. Information We Collect

1.1 Information You Provide

• •Account registration details: email address, username, and password
• •Profile preferences and customization settings
• •Payment and billing information (processed securely through third-party payment gateways)
• •Communication data including support tickets and feedback
• •AI companion customization preferences

1.2 Automatically Collected Information

• •Device information: browser type, operating system, device identifiers
• •Usage data: pages visited, features used, session duration
• •IP address and approximate location data
• •Cookies and similar tracking technologies

1.3 Conversation Data

Your conversations with AI companions are stored to maintain continuity and improve the AI experience. We implement strict access controls and do not manually review individual conversations except when flagged for content policy violations or required by law.

2. How We Use Your Information

1. To create and manage your account
2. To process payments and manage subscriptions
3. To provide, personalize, and improve our AI companion services
4. To communicate service updates, security alerts, and support messages
5. To analyze usage patterns and enhance platform performance
6. To enforce our Terms of Service and content policies
7. To comply with legal obligations and respond to lawful requests

3. Data Sharing and Third Parties

We share limited data only with verified and trusted partners for the following purposes:

• •Payment Processing: RBI-licensed and PCI-DSS compliant payment gateways
• •Cloud Hosting: Secure, encrypted server infrastructure
• •Analytics: Google Analytics, Meta Pixel (for anonymous usage analytics)
• •Legal Compliance: When required by law enforcement or legal processes

We do not sell, rent, or trade your personal information to any third parties.

3.1 Third-Party Payment Processors

We work with multiple trusted payment processors to handle your transactions securely. All payment processors we use are PCI-DSS compliant and adhere to industry-standard security practices:

• •Creem.io – International payment processing
• •Stripe – Global card and subscription payments
• •PayPal – Wallet and card payments
• •Razorpay – India-based payment gateway (RBI-licensed)
• •Cashfree – India-based payment solutions

We do not collect or store your full card number, CVV, or banking PIN on our servers. All sensitive payment data is handled directly by the payment processor.

3.2 Information Shared with Payment Providers

To process your payments, we share the following information with our payment processors only to the extent necessary:

• •Your name (as provided during registration)
• •Your email address
• •Billing country or region
• •Transaction metadata (amount, currency, date, and time)

This information is shared solely for payment processing, fraud prevention, and compliance with legal requirements.

3.3 Merchant of Record Disclosure

Depending on your payment method and location, a Merchant of Record (MoR) such as Creem.io may act as the legal seller for your transaction. Please note:

• •The MoR may appear as the billing entity on your invoices and bank/card statements
• •The MoR independently collects and retains transaction data as required by applicable tax and financial regulations
• •We recommend reviewing the MoR's privacy policy for details on how they handle your data

The Merchant of Record's data practices are governed by their own privacy policy and applicable laws.

4. Data Security

We implement industry-standard security measures to protect your data:

• •SSL/TLS encryption for all data transmission
• •Encrypted storage for sensitive data
• •Secure password hashing (bcrypt or equivalent)
• •Regular security audits and vulnerability assessments
• •Access controls and authentication mechanisms

While we strive to protect your personal information using commercially acceptable means, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion request, we will remove your personal data within 30 days, except for data we are legally required to retain. Anonymized data may be retained for analytics and service improvement purposes.

6. Your Rights

You have the following rights regarding your personal data:

• •Right to Access: Request a copy of your personal data
• •Right to Rectification: Update or correct inaccurate data
• •Right to Erasure: Request deletion of your personal data
• •Right to Portability: Receive your data in a portable format
• •Right to Withdraw Consent: Withdraw consent for marketing communications
• •Right to Lodge Complaint: File a complaint with the Data Protection Board of India

To exercise any of these rights, contact us at grievance@BeMyGirlfriend.app. We will respond to your request within 15 working days.

7. Cookies Policy

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies required for core functionality cannot be disabled.

8. Children's Privacy

BeMyGirlfriend.app is intended for users aged 18 years and above only. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has registered on our platform, we will take immediate steps to delete their account and associated data.

9. Discreet Billing

For your privacy, all transactions will appear on your bank/card statement under a neutral merchant name. The platform name "BeMyGirlfriend.app" will not appear on any financial statements.

10. International Data Transfers

Your data may be processed in India and other countries where our service providers operate. We ensure all international transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Grievance Officer

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.